Frequently Asked QuestionS
May I send gifts specifically to my sponsored child?
Sponsor generosity is a wonderful thing and we are so thankful for your heart for your child. However, it is incredibly difficult to track and transport individual gifts. The best way to support children is through community events that encourage all of the children and families in our programs equally. Therefore, we ask that you instead consider contributing financially to our annual initiatives, scholarship program, or consider a general donation to Operation One in your child’s honor.
Photos and letters are the best items to send to your sponsored child. If you still would really like to send something more, we ask that – at largest – it fits in a 6”x 9” manila envelope. Some appropriate items are seeds, school supplies, socks and underwear, stickers, and small books.
May I send pictures of myself or my family to my sponsored child?
May I give my address to my sponsored child for correspondence?
In an effort to protect privacy for both sponsors and children, all communication must go through Operation One. Please do not include your address, phone number, or email address in any correspondence with your sponsored child. Do not mention your child visiting you in America, or that you will help him/her get here. For example, if you asked a child if they would like to visit America, it would likely cause confusion because they would view the question as a promise for them to really visit. Your sponsored child’s status in the program may be at risk if these guidelines aren’t followed.
Should I connect with my sponsored child through social media?
Can I communicate directly with my sponsored child?
Yes! Please send all correspondence to your sponsored child through Operation One’s office at:
1500 NW 167th Place
Beaverton, OR 97006
The children do not have a post office to receive their mail, so we will forward the letters to the Operation One child welfare office in Uganda for delivery. The children are always eager to receive letters & pictures from their sponsors, so we encourage you to write often. Please be sure to include the child’s name and ACS or VOC number on all correspondence to ensure it gets to the correct recipient.
What if I have a financial change and cannot give my pledged donations?
May I send more money than just the sponsorship to my child?
We invite you to contribute anytime to our Bridge of Hope general fund to support Operation One programs that serve your sponsored child (https://www.operationone.org/bridge-of-hope-fundraising-benefit/). Operation One’s Avery Scholarship Program, Medical Centre Initiative, and Market Project are also ways to make an impact.
How do recurring donations work?
If you signed up here on our website, you don’t need to do anything to authorize the next month’s donation — it will automatically be charged to the credit card you used to donate the first time.
If you want to set up, or need to change your quarterly, biannual, or annual donations, please call our office at (503) 954-3711 or email [email protected].
Are my donations tax deductible?
Operation One is registered as a 501(c)3 non-profit organization (Tax ID# 20-4145965) and oversees the use of all funds to ensure they are used for charitable purposes. You will receive an annual year-end giving statement totaling all of your gifts in the year. Year-end giving statements are mailed out by the end of January each year.
What is the school system like in Uganda?
In Uganda, the government boasts education for all children, but the reality is that Uganda’s public schools are incredibly overcrowded – with 100-300 students per teacher – and offer a very poor education. That is why most of our students attend a privately-run institution where school fees are paid each of the three terms in a school year. The school terms run roughly January-April, May-August and September-December.
Primary School begins with Nursery Classes, then proceeds with Primary 1 through Primary 7.
Secondary School proceeds with Senior 1 through Senior 6. Depending on performance, some students may opt to complete a 1-2 year vocational program after Senior 4, instead of completing Senior 5 and Senior 6.
What are the uniforms and dress like?
What happens if life circumstances change for my child?
In the event that any of these situations happen, we will notify you as soon as possible, and offer to assign you another child in need of sponsorship.
What happens when a child completes his/her schooling?
My child’s birthday is not listed on their profile. Why?
In Uganda, birthdays are often not recorded, and culturally birthdays aren’t regularly celebrated. If Operation One does not provide you with a birthdate for your sponsored child, then we don’t have one on record. If you would still like to observe a special day for your child, why not celebrate the date your sponsorship began? Your child will love it!
My child seems much older than a child in their grade should be. Why is this?
My child lives with one or both parents, and is not an orphan. Why is he/she in the program?
Does my sponsored child attend a school run by Operation One?
Our partner organization, AOET~Uganda, runs three of their own schools: Rehaboth Integrated Primary School (RIPS), Rehaboth Integrated Primary School ~ Lira campus, and Rehaboth Integrated High School (RIHS). The first primary school is located in Bugembe, the second primary school is located in Lira, and the high school is located in Njeru. AOET chose to have their schools be “integrated,” meaning some of the students are sponsored, and some of the families are able to pay school fees on their own. Our Child Welfare staff in Uganda helps place students in schools based on their location, academic performance, and family needs. We currently have around 350 sponsored children attending either RIPS or RIHS, and roughly 625 sponsored children attending other schools in Uganda.
What are other ways I can support Operation One?
We welcome your support! Below are some ways you can continue to support Operation One:
– Pray for the work of Operation One.
– Support the general ministry of Operation One by making a secure, online donation today.
– Volunteer with Operation One in lovely Portland, Oregon.
– Advocate on behalf of Operation One in one of these areas:
– Child Sponsorship – Help us connect with folks in your area about sponsorship.
– Schools – Help us connect schools in your area with Operation One.
– Churches – Help us raise awareness in your church.
If you are interested in any of these areas, please contact our office at 503.954.3711 or [email protected]
May I sponsor more than one child?
Absolutely! After having a positive experience with us, there have been many sponsors who have expanded their support by adding additional children, donating to our transition fund (which helps cover children’s sponsorships if they are in between sponsors), or donating to our general fund to help support the vital administrative functions of Operation One.
Due to the subscription process of starting recurring payments, you must sign up to sponsor children one at a time on our site. Thank you for your patience.
How long does my sponsorship last?
Operation Onecommits to support a child through primary and secondary school (high school). In some circumstances, the child may have the opportunity to continue to move onto vocational training, and we will be in touch with the sponsors if/when that time comes.
In what countries do you offer sponsorship?
Operation One offers sponsorships to children living in Uganda.
1500 NW 167th Place | Beaverton, OR 97006
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